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FAQs - Shipping

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FAQ


How do you calculate shipping charges for orders?

We charge exact shipping for orders placed through our website. The shipping charge is determined by totaling the weight of each item purchased and sending that information, along with your postal code, to both UPS and USPS for an exact shipping quote. Once these quotes are retrieved, they will be displayed and you can then choose the desired service.


What shipping methods do you use?

Shipping methods vary depending on the destination, but are either UPS or USPS. We do not ship via FedEx.

For details on which method is used for your destination, see Shipping.


How long does it take before an order is shipped?

Orders typically take 2-3 business days to process before being shipped, unless a back-order situation occurs. During our busy season of July through October, orders may take an additional 1-2 business days to process. Note: Our offices are closed for 2 weeks during the Christmas to New Year holiday period.


How soon can I expect to receive my order after it ships?

Standard delivery time for domestic UPS Ground and USPS Priority Mail is 1 to 5 business days, depending on the destination.


May I drive to Christian Liberty to pick up my order?

If you would like to pick up your order at Christian Liberty in Arlington Heights, Illinois, please contact Customer Service. Allow 2 business days for processing your order during months of October through June and 5 business days during months of July through September. Our representative will call you and schedule the pick up day when your order is completed.